SiteOps Global Product Hardware Lead Engineer - Storage

at Meta in Oklahoma City, Oklahoma, United States

Job Description


Meta is seeking a forward thinking, experienced Storage Product Hardware Platform Lead Engineer to join the Data Center Site Operations team. The Product Hardware Engineering (PHE) team is responsible for the overall performance of Meta’s production compute, storage, and AI/ML platforms through their life-cycles in our data centers. This role will influence and drive a subset of the PHE team responsibility that focuses on storage platform hardware. Storage responsibilities include SSD, HDD, and Tape based platforms. Tape libraries have network-attached storage solutions in a data center environment. Leadership skills and technical influence that extends beyond the Site Operations team towards cross-functional partner organizations are important. The role scope is focused on maintaining and improving the health of the storage platforms from verification testing into mass production through end-of-life. Key responsibilities include identifying systemic hardware, firmware, and tooling issues; engaging in hands-on problem solving; and collaborating effectively with cross-functional engineering and tooling teams to improve performance of the fleet. Our data centers, and the tens of thousands of servers installed in them, are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Meta is at the leading edge of the global data center industry both in terms of how data centers are designed and operated. This person should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. We seek an individual who can quickly absorb and understand the technical challenges of subject matter experts and local site operations teams, create alignment between these globally distributed teams as well as partner organizations, and can set informed priorities and direction while getting buy-in and commitment from relevant stakeholders.

Required Skills:

SiteOps Global Product Hardware Lead Engineer – Storage Responsibilities:

1. Lead other Storage PHE team members through efforts that provide end-to-end lifecycle ownership (verification test through end of life decommissioning) of Storage hardware platforms and associated new SSD, HDD, and tape technologies in the data centers

2. Serve as the central point of contact representing the Storage hardware platforms and associated new technologies across SiteOps, and be the subject matter experts on hardware platform issues, for datacenter operations teams

3. Drive complex Storage technical investigations globally and spanning multiple disciplines such as Hardware, Software/Firmware, Networking and Power & Cooling

4. Work closely with other PHE team members to share best practices and ensure appropriate feedback is given to cross-functional teams

5. Issue timely alerts and support fixes to operations teams, and assure a robust feedback pipeline to engineering teams

6. Provide serviceability feedback on Storage production hardware to engineering design teams

7. Provide technical mentorship on large scale data center projects and initiatives to global, cross-functional teams

8. Build strong relationships and collaboration with engineering and cross functional teams across the company. Actively solicit feedback from teams, and use that feedback to improve operational effectiveness as infrastructure scales

9. Own the cross-functional communication with other technical operations groups to help resolve incidents

10. Collaborate with stakeholders, functional owners and subject matter experts to interpret and articulate business and operations needs

11. Ability to travel up to 30% required

Minimum Qualifications:

Minimum Qualifications:

12. 10+ years experience in hardware development and/or validation, working with cross functional teams to deliver products to production

13. BS or BA in technical field or commensurate experience

14. Experience in processing and analyzing large sets of data

15. Experience working with Linux or Unix Operating systems

16. Experience managing multiple concurrent projects and managing competitive timelines

17. Experience working across a diverse global organization and building partnerships with cross functional teams inside and outside of the organization

18. Proven knowledge of server and storage platforms, principles, technologies, protocols, and standards

19. Experience triaging and debugging hardware platforms

20. Proven technical skills, experience to create documentation for users of all levels

21. Experience working independently within a multi-disciplinary team of hardware and operations engineers

Preferred Qualifications:

Preferred Qualifications:

22. Leadership presence and presentation skills

23. Experience with Storage based platform hardware that include SSD, HDD, and/or Tape based platforms. Knowledge of warm and cold storage platform details

24. Bash, PHP, Python, or Perl scripting experience

25. Experience in data center system and process automation

26. Large-scale data center environment experience, including hardware deployments, deep system knowledge of Linux, Server Hardware, networking, network protocols, supply chain and Data Center automation

Public Compensation:

$163,000/year to $223,000/year + bonus + equity + benefits

Industry: Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Meta, its employees, and others as required or permitted by law. You may view Meta’s Pay Transparency Policy, Equal Employment Opportunity is the Law notice, and Notice to Applicants for Employment and Employees by clicking on their corresponding links. Additionally, Meta participates in the E-Verify program in certain locations, as required by law

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Job Posting: JC224956624

Posted On: Sep 29, 2022

Updated On: Feb 12, 2023

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