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Mortgage Quality Control Processor

at Arvest Bank in Tulsa, Oklahoma, United States

Job Description

Associate can be located at 4500 S Garnett in Tulsa, Oklahoma or at 125 Parkwood in Lowell, Arkansas.

1 year of Mortgage Origination Processing is preferred.

Position is Monday through Friday 8 am to 5 pm.

SUMMARY: Under the supervision of the Mortgage Loan Quality Control Supervisor, the incumbent uses their mortgage knowledge to set up/maintain information in the data mortgage system in addition to assisting customers. The Quality Control Processor will act as a liaison to other departments and staff and is accountable for providing clerical services including the preparation of correspondence in final form, directing callers, maintaining confidential customer and departmental files and records, and producing reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Other duties may be assigned.

  1. Perform all processing functions of the Pre-Funding QC process to ensure completion prior to closing. Steps will include:
    1. Order tax transcripts
    2. Re-verification of employment/income and assets/funds to close.
    3. Order Fraudguard report and clear all high impact warnings.
    4. Submit preliminary HUD through Brooks System compliance program.
    5. Verify data in DU Findings matches file documentation, calculations, SSN’s, MI Coverage and Special Feature Codes (SFC’s).
  2. Complete Pre-Funding QC screens in Loan Operating System (LOS)in order to generate accurate reporting.
  3.  Perform all processing functions of the Post-Closing QC process to ensure completion within 60 days of file selection. Steps will include:
    1. Order tax transcripts
    2. Re-verification of employment/income and assets/funds to close.
    3. Order Fraudguard report and clear all high impact warnings.
    4. Submit final HUD through Brooks System compliance program.
    5. Order review credit report from separate credit vendor than that used at origination. Compare with origination credit report and make note of any additional credit obligations.
    6. Second requests to be ordered for all outstanding re-verifications to attempt documentation of all required QC steps.
  4. Complete Post-Closing QC screens in LOS in order to generate accurate reporting.
  5. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.

TEAM ACCOUNTABILITIES:

  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
  • Promote professionalism at all times.

 

Requirements

 

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform duties as assigned satisfactorily. The requirements listed below are representative of the knowledge, skill and / or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • High school diploma or general education degree (GED) required.
  • 2 years previous mortgage processing and/or quality control experience required

Job Details

Company

Arvest Bank

Location

4500 S Garnett Rd
Tulsa, Oklahoma 74146
United States

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Job Posting: 2074372

Posted On: Jun 11, 2021

Updated On: Jun 18, 2021