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Integrated Account Servicing (IAS) Fraud Analyst 2 - Card Detection (1902371)
Last Updated: 2020-08-04
 
Location: Norman, OK

SUMMARY: Under minimal supervision of the IAS Supervisor, the IAS Fraud Analyst 2 is responsible for monitoring multiple systems/applications, exercising judgment and decisions to prevent/detect fraud, prevent loss to Arvest Bank, and make customers whole. The IAS Fraud Analyst 2 is also responsible for communicating with customers who have…

Arvest Credit Card Customer Service Representative 1 (1896101)
Last Updated: 2020-07-21
 
Location: Norman, OK

SUMMARY: Under the supervision and guidance of the Arvest Credit Card Customer Service Supervisor (CSS), the Arvest Credit Card Customer Service Representative 1 (CSR 1) answers numerous customer service calls. Incumbent works closely with the Credit Card CSS to assist customers. All calls will be handled…

Arvest Credit Card Collections Representative 2 (1890406)
Last Updated: 2020-07-08
 
Location: Norman, OK

SUMMARY: With minimal direction, the ACC Collections Representative 2 is responsible for contacting commercial credit card accountholders to resolve delinquent commercial credit card issues. A high level of communication between outside business contacts in other professions occurs on a daily basis. The ACC Collections Representative 2 recommends solutions to…

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