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Project Manager Senior

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Job Details
Job Order Number
1821396
Company Name
Fidelity Information Services
Physical Address
1200 Sovereign Row Bldg 1200
Oklahoma City, OK 73108
Job Description

Position Type
Full time – Regular

Type of Hire

a. Experienced (relevant combo of work and education)

Experience Desired
8+ Years

Education Desired
Bachelor of Business Administration, Bachelor of Computer Science, Bachelor of Management Information Systems

Travel Percentage
25%

Job Description

FIS Outsourced Image Solutions applications are mission-critical to our clients and it is extremely important that these applications are scalable, stable, available, reliable, secure, and perform well. FIS is seeking a seasoned Project Manager to join our Image Solutions Outsourced Business team. This position will be responsible for all aspects of assigned projects which primarily include new system implementations, Data Center migrations, application upgrades and integration projects for the Image Solutions suite of products running in our Service Bureau environments.

REQUIRED SKILL SET:

  • 8 or more years of Project Management experience delivering successful projects through closure
  • Ability to manage multiple medium and large projects simultaneously

IDEAL SKILL SET:

  • 10 or more years of experience in an Item processing environment or a similar financial transaction processing operation.
  • PMP Certification
  • Experience with Item Processing Software applications such as FIS ImageCentre, Vision IP suite, Vision Archive and Direct Suite front end capture applications (Branch, Teller and Merchant Capture).

GENERAL DUTIES & RESPONSIBILITIES

  • Plans and coordinates all aspects of technical projects from initiation through delivery.
  • Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed.
  • Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.
  • Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables.
  • Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams.
  • Identifies needed resources for projects, defines and assigns major project roles.
  • Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope.
  • Assigns and monitors the work of the project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed.
  • Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed.
  • May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project.
  • May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements.
  • Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met.
  • Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations.
  • Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement.
  • Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions.
  • May work at client sites from time to time requiring some travel.
  • Other related duties assigned as needed.

EDUCATION REQUIREMENTS

Bachelor’s Degree in Business or related field or the equivalent combination of education, training, and work experience.

  • 8 or more years of Project Management experience delivering successful projects through closure
  • Ability to manage multiple medium and large projects simultaneously

GENERAL KNOWLEDGE, SKILLS & ABILITIES

  • Broad knowledge of infrastructure technology; Network (LAN/WAN), Data Backup & Recovery, Server (VMware) and application virtualization (Citrix), IP Telephony, etc.
  • Extensive knowledge of project management standards, processes, procedures and guidelines
  • Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge – PMBOK)
  • Knowledge of financial services or managed services industry
  • Knowledge of company’s products and services
  • Advanced skill in the use of MS Project and auxiliary tools.
  • Demonstrated skill in managing project budgets and timelines
  • Skill in the use of negotiation techniques to reach an agreement when there are widely-differing viewpoints
  • Excellent analysis, problem-solving, team, conflict management and time management skills
  • Excellent verbal and written communication skills
  • Ability to interact effectively with executive-level clients
  • Ability to set clear expectations, manage team performance and build high morale among team members
  • Ability to maintain confidentiality and carry out assignments that are sensitive in nature

FIS JOB LEVEL DESCRIPTION
Advanced professional role. Highly-skilled with extensive proficiency. May coach and/or mentor junior project management and support staff. Generally manages large projects, i.e., approximately 10,000 to 40,000 project hours with a team of 50 to 150 team members, an internal cost of $1,000,000 to $4,000,000, and a project duration of 6 to 12 months of medium to high risk, high complexity, and high client and/or FIS visibility. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires eight or more years work experience managing technical projects in financial services or a related industry or a related technical field, e.g., application development, technology integration, business analysis, client technology consulting.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, s ex, s exual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, s ex, s exual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

For positions located in the US, the conditions below apply.

If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check)

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.


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