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CIC Direct-Care Staff (Part-Time) (Two Openings)

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Job Details
Job Order Number
Company Name
City of Muskogee
Physical Address
229 W. Okmulgee
Muskogee, OK 74401
Job Description

CLASS TITLE: CIC Direct-Care Staff (Part-Time)

Provides direct supervision of juveniles in the Community Intervention Center.

• Answers telephones and gives information to callers, takes messages, or transfers calls to appropriate individual(s).
• Greets visitors, handles their inquiries and directs them to the appropriate person(s) according to their needs.
• Provides direct supervision to all juveniles assigned to the CIC.
• Performs initial assessment and completes all required paperwork on juveniles entering into the CIC.
• Enters data on juveniles into computer system.
• Refers all incidents immediately to supervisor.
• Performs other work as necessary and or as assigned.
• Must report to work on a regular and timely basis.

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position.

The CIC Direct-Care Staff reports directly to the Safety Manager.

The CIC Direct-Care Staff does not have any direct reports or supervisory responsibilities.

Training and Experience: High school diploma or equivalent and at least one year of customer service experience.

Knowledge, Abilities and Skills: Good knowledge of the geography of the city. Proficiency in the use of computer and word processing software. Ability to follow both oral and written instructions and interpret and explain data effectively. Ability to work under conditions involving stress. Must be able to read and understand complex written material and instructions; exercise appropriate judgment in establishing priorities and work methods; establish and maintain record-keeping systems as needed; resolve problems and complaints and excellent ability to deal tactfully with the public and maintain effective working relationships with employees and the general public.

Physical Requirements: The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job in compliance with the Americans with Disabilities Act (ADA) requirements. On a case-by-case basis, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, arm and hand steadiness and finger dexterity will be needed enough to use a key board and telephone. Occasional sitting and standing is required. Occasional lifting and carrying of objects up to twenty (20) pounds. Occasional reaching, balancing, stooping, kneeling, crawling, twisting, handling and repetitive movements. Vision, speech and hearing sufficient to perform essential tasks. Punctuality and reasonable attendance is essential. Must submit to drug screening and fitness to work physical exam.

Licenses and Certificates: Possession of a valid Oklahoma Class D driver’s license is required. Must meet all requirements by the Office of Juvenile Affairs regulation 377:3-13-88, which include passing a thorough background investigation and maintaining a drug free and criminal free background while employed. Candidates must be at least 21 years of age pursuant to OJA regulation 377:3-13-88.

WORKING ENVIRONMENT: Work in this classification is primarily indoors in an office environment.

STARTING PAY: $10.36/hr.

WORK HOURS: Will vary.

WORK LOCATION: City of Muskogee City Attorney’s Office (located at the CIC/Jail, 122 South 3rd Street, Muskogee, Oklahoma).

RESUMES MAY BE SUBMITTED BUT WE REQUIRE THAT OUR EMPLOYMENT APPLICATION BE COMPLETED AND SUBMITTED ALSO. The employment application can be found on our website: Just click on “Menu” at the top left side of the page (in the green bar), then under that go to “Departments” & click on “Human Resources”, then click on “Links and Downloads” on the left hand side of the page, then click on “Applications” (toward the bottom of the page), then click on “Employment Application” (print and fill out) or “Fillable Employment Application” (fill out online), or one can be faxed, emailed, or mailed to you or you can pick one up from the City of Muskogee Human Resources Department at 229 West Okmulgee Street (the three story red brick building (Muskogee Municipal Building) at the southeast corner of 3rd and Okmulgee Streets). The Human Resources Department is located on the First Floor, Room 102. Applications can be returned to the same address or by mail: City of Muskogee, Human Resources Department, P. O. Box 1927, Muskogee, OK 74402-1927; by fax: 918-684-6223; or by email: If you should have any questions, please call the Human Resources Department at 918-684-6221 or inquire in person at the address above or fax or email (above).

DEADLINE FOR APPLICATIONS: There is no deadline for applications for these positions – they will be open until filled.


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