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CREW - Guest Experience Lead

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Job Details
Job Order Number
Company Name
Physical Address

TULSA, OK 74152
Job Description

CREW – Guest Experience Lead

at the following location(s):



As the Guest Experience Lead you greet each guest, interact with them and create an inviting atmosphere in the dining room. Make sure the guest’s experience is a great one and guide the guest to place their order at the kiosk.


Greet and connect with the guests
Face guests as they approach
Open the door for guests
Greet guests immediately and enthusiastically; make eye contact, smile genuinely, and be friendly

Additional Info:

Invite the guests to place their order on the kiosk. ?Look for ways to engage with the guests showing interest in the kiosk and offer assistance if needed. ?Important to read the guest’s body language. If they don’t want help, just back away but let them know you are there if they have any questions.
Don’t force a guest to use the kiosk; if they don’t want to use it that is ok.
Talk about the food quality and/or your favorite menu items.
It’s important to be familiar with where the menu items are located on the kiosk so you can help guests find what they need quickl

McDonald’s Corporation and McDonald’s USA, LLC (the “Company”) are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances.

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