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Assistant Account Manager - Education Services

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Job Details
Job Order Number
1707511
Company Name
ABM Industries, Inc.
Physical Address
Company Worksite
Midwest City, OK 73110
Job Description

Assistant Account Manager – Education Services – (55391)

ABM (NYSE: ABM) is a leading provider of facility solutions with revenues of approximately $6.4 billion and over 130,000 employees in 300+ offices deployed throughout the United States and various international locations. ABM’s comprehensive capabilities include electrical & lighting, energy solutions, facilities engineering, HVAC & mechanical, janitorial, landscape & turf, mission critical solutions and parking, provided through stand-alone or integrated solutions. Founded in 1909, ABM provides custom facility solutions in urban, suburban and rural areas to properties of all sizes – from schools and commercial buildings to hospitals, data centers, manufacturing plants and airports.

Job Title
Assistant Account Manager – Education Services

Education
High School or GED

Career Level
Manager

Category
Operations

Job Type/ FLSA Status
Salaried Exempt

Travel Required
None

Shift Type
Second Shift (Afternoon)

Job Description

The Assistant Account Manager is responsible for assisting the Account Manager in developing, planning, organizing and cost controlling procedures to ensure compliance with customer specific contract requirements for multiple accounts with multi-site locations and customers.? The Assistant Account Manager is responsible for multi-site performance of services to the customer(s); and ultimately retention of those customer(s) as a client(s).? Has direct responsibility for supervising custodians for the accounts(s), staffing all shifts with supervisors and service personnel including hiring and training. It is imperative the Assistant Account Manager implements quality control programs, controls inventory for the sites, and works with the customer(s) personnel at the site to address and make an action plan for any service issues.? The Assistant Account Manager must also perform the following duties personally or through other supervisory personnel; overseeing inspections, quality control, scheduling of periodic work and inventory control of equipment and supplies at the account(s).?

Essential Duties

Leads custodians on a day to day basis to ensure that services are performed as contracted and at the intended profit margins.

Interact with customer(s) contacts daily to obtain feedback on services.

Troubleshoot potential problems and concerns.?

Ensures the follow through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs.

Implement and manage the company’s quality control monitoring and safety programs.

Ensure compliance with company policies and procedures and all federal, state and local government regulations.

This is a working supervisory position.

  • Job duties may be modified at any time.

Minimum Requirements

A High School Diploma or (GED) is required.

Must have a minimum of 1 – 3 years of operational experience in managing hourly and supervisory personnel.

Working knowledge of OSHA safety regulations and chemical handling/storage procedures is a plus.

Experience in a janitorial setting is a plus

  • LM

Location
Midwest City, OK 73110 US (Primary)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/S Exual Orientation)

ABM is an Equal Employment Opportunity/Affirmative Action Employer (Minority/Female/Veteran/Disability/Gender Identity/S Exual Orientation)


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