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Customer Service Rep

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Job Details
Job Order Number
1705243
Company Name
All Medical
Physical Address
1408 N Westshore Blvd
Tampa, FL 33607
Job Description

Position: Rep. Client Services I
Location: ­­­­­­Oklahoma City, OK
Shift: M-F 8-5, 8:30-5:30, 9-6
TEMP TO HIRE
13.00/HOUR
MUST HAVE MIN 6 MONTHS CALL CENTER EXP

Job Duties: ­­­­­­­­­­­­­

Prepares and processes routine tracking lists of all outgoing phone calls made
Conducts appointment calls following pre-approved scripts and guidelines provided
Sets appointments following instructions provided by Physicians and contracted health plans
Files documents and records and maintains a tracking system for quick data retrieval
Provides departmental administrative support services as needed, including answering phone calls and assisting at reception desk.
Updates records with progress of phone calls to patients
Follows up with Medical Providers and other medical professionals regarding appointments
Requirements:

High School Diploma
Minimum 1 year of experience in a customer service role
Must be Computer literate in Microsoft Office


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