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Community Access Coordinator

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Job Details
Job Order Number
1630869
Company Name
MHM Support Services dba Mercy Healthcare System
Physical Address
Not Available
Oklahoma City, OK 73101
Job Description

We’re a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.
At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

  • Manage assigned caseload of patients
  • Responsible for establishing trusting relationships with patients and their families while providing general support and encouragement
  • Implement effective strategies for linking uninsured and underinsured clients to primary care/medical homes and promote behavior change in utilizing the health care delivery system.
  • Providing ongoing follow-up, basic motivational interviewing and goal setting with patients/families
  • Conduct intake interviews with patients, including enrolling and ensuring appropriate screenings are completed at intake and tracked for maintenance of chronic disease
  • Follow-up with patients via phone calls and home visits
  • Assist patients with completing applications and registration forms
  • Help patients connect with transportation resources and give appointment reminders in special circumstances.
  • Exhibit excellent working relationships with patients, visitors and co-workers while living out the Mercy values
  • Work closely with medical providers to help ensure that patients have comprehensive and coordinated care. Follow-up with patients should be continuous from initial identification through discharge
  • Work cooperatively with other clinical and non-clinical personnel assigned to the same patient
  • Be knowledgeable about community resources appropriate to the needs of patients/families and provide referrals for services as appropriate
  • Be responsible for providing consistent communication to the Care Management team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress
  • Act as a patient advocate and liaison between the patient/family and community service agencies
  • Record patient care management in the EMR and/or other tracking software no later than 24-hours after patient contact
  • Operates word processing, spreadsheets, manages databases, ensures completeness of data, develop field data tools, and assist in developing reports
  • Assist with training regional CHWs in West region
    Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:
    Minimum Required Qualifications
    Education:Bachelor’s degree required or in progress with set completion date
Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply..

EEO/AA/Minorities/Females/Disabled/Veterans
Employer’s Job# 780613
Please visit job URL for more information about this opening and to view EOE statement.


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